Payment Assistance Programs
Need assistance with the water and wastewater portion of your utility bill?
The PromisePay portal provides a comprehensive payment platform, which includes:
- Options to enroll in payment plans online, by mobile phone or call center.
- Convenient payment types (credit/debit card, ACH, Apple Pay, and Google Pay).
- Text reminders and notifications.
- Payment flexibility and plan management with options to request allowable extensions, modify due dates, and change payment methods.
The Arkansas LIHWAP program offers a one-time crisis benefit up to $2,000 to help qualified households pay their residential water and wastewater past due utility bills. As of March 2023, this benefit was expanded to qualifying households may receive an additonal $2,000 account credit relief spread out over 12-months.
CAW is here to help you get this assistance! Begin the signup process by pressing the Start button below.